Shipping and Refund Policy

Shipping

For your convenience we offer standard shipping (shipments arrive within 5 to 9 business days) and express shipping (shipments arrive within 2 to 5 business days) across Canada and United States. At this time, we DO NOT ship to locations other than Canada and United States, nor do we ship to P.O. Boxes.

	Canada		United States
	Standard	Express	Standard	Express
First Item	CAD 6.00 USD 6.00	CAD 14.00 USD 14.00	CAD 6.00 USD 6.00	CAD 17.00 USD 17.00
Additional Item	CAD 1.50 USD 1.50	CAD 3.00 USD 3.00	CAD 1.50 USD 1.50	CAD 3.50 USD 3.50

Multiple Shipping Addresses

Shop for everyone on your list with a single checkout. You can ship items from one order to as many addresses as you want within Canada and United States . Each extra shipping address is regarded as a separate order for shipping and handling.

Refund Policy

At Miego, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every purchase. If, for any reason, you are not completely satisfied with our product, we'll exchange it or refund the credit card used for purchase within 14 days after the purchase. Unfortunately, we are unable to refund gift wrap charges and monogrammed products and cannot accept it as a return.

For Returns or Product Exchanges, follow these simple steps:

Repack the product in its original packaging, if possible, with the packing slip.
Contact our customer service department at customerservice@miego.com. Our customer service representative will contact you within 12 hours and provide you with a Return/Exchange Authorization Number.
Return the product with an insured courier (e.g., FedEx, UPS, Canada Post) and retain your receipt. Miego is not responsible for items damaged or lost in transit.
If you are returning a product because it is damaged, defective or not the correct product, Miego will provide a prepaid FedEx return label.

Return Shipping Address:
1 Yonge Street, Suite 1801
Toronto, Ontario
Canada, M5E 1W7